Retention Redefined: 8 Worksheets for Profitable Email and SMS

Walk away with clear next steps, build priorities, and measurable KPIs you can actually execute on:

✅ Turn retention into a real system

✅ Fix what’s quietly hurting LTV

✅ Get a 90-day action plan, not more theory

Loved by over 70,000+ brands

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Bryan MacDonald
Director of eCom, Omas Pride


This is, without a doubt, the top retention marketing newsletter out there. These are the true GOATS in retention, and you won't find anyone better to learn from.

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Chrill Hall
Director of eCommerce, 20North Inc.


It’s almost not fair that Jimmy Kim & Chase Dimond are teaming up on so much email content…We’ll all receive the benefit.

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Really enjoyed this newsletter and the podcast too. Keep up the awesome work!

Scott Wicken
Sr. Copywriter, Dr. Squatch
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It's transformed the way I experience music and control my smart home. Couldn't be happier!

Prescille Diamante
Retention Marketer, Precious Write
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Value packed and a MUST read for anyone in the eCom space looking to level up their retention game.

John Roman
CEO, BattlBox
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OBSESSED with this newsletter. I open up every single one.

Summer Martin
Sr. Brand Manager, Muse
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Chris Lang
Owner, Fresh Chile Co.
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Really enjoyed this newsletter and the podcast too. Keep up the awesome work!

Scott Wicken
Sr. Copywriter, Dr. Squatch