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#1 newsletter for retention marketers

3 reasons to subscribe yesterday

Master the Art of Retention Marketing

Get expert insights on customer retention, lifecycle marketing, and how to maximize revenue from your existing audience.

Exclusive Insights from Industry Experts

Get insider knowledge from two of the top minds in eCom marketing. Jimmy and Chase share real-world strategies, case studies, and actionable advice you won’t find anywhere else.

Stay ahead of the ecommerce Curve

From cutting-edge email strategies to retention hacks, the EEM newsletter delivers timely content designed to help you stay competitive and drive consistent growth.

Newsletters, Podcasts, and courses

more than a newsletter

The Ultimate Certification Program for Email and SMS Marketers in ecom

Are you ready to become an expert in email and SMS marketing for ecommerce? Whether you're a freelancer, agency marketer, brand marketer, or an eCommerce professional, this program is your step-by-step guide to mastering retention marketing and driving serious results.

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Over 175 expert-led video lessons covering every aspect of retention marketing.
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Actionable tactics designed for practical application, not just theory.
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Lifetime Access: Revisit the content anytime to stay sharp and keep leveling up your skills.
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the send it! podcast

Jimmy & Chase (your ultimate retention dream team) bring over 15 years of expertise to help you master retention marketing. They break down the art and science of email, SMS, and customer loyalty into fun, bite-sized, actionable tips—so you can turn insights into impact immediately. Whether you're a pro or just starting out, their straight-shooting advice makes complex strategies easy to understand and implement.

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With new episodes every Tuesday, we'll always keep you in the loop with the latest insights on retention marketing.
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Dive deep into email, SMS, and retention strategies with insights from industry experts.
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Each episode is packed with takeaways you can apply immediately to grow your brand.
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The #1 newsletter for ecom retention marketers

The EEM (eCom Email Marketer) newsletter brings bi-weekly insights straight to your inbox, packed with actionable strategies for retention marketing. Each edition is crafted to help you stay ahead with expert tips, campaign optimization tactics, and revenue-driving strategies.

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Bi-weekly newsletters with actionable strategies
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eCom news, brand spotlights & DTC highlights delivered weekly
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Weekly round up of the latest eCom marketing job openings
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Be first to access new events, courses, and exclusive content
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Loved by over 70,000+ brands

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Bryan MacDonald
Director of eCom, Omas Pride


This is, without a doubt, the top retention marketing newsletter out there. These are the true GOATS in retention, and you won't find anyone better to learn from.

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Chrill Hall
Director of eCommerce, 20North Inc.


It’s almost not fair that Jimmy Kim & Chase Dimond are teaming up on so much email content…We’ll all receive the benefit.

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Really enjoyed this newsletter and the podcast too. Keep up the awesome work!

Scott Wicken
Sr. Copywriter, Dr. Squatch
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It's transformed the way I experience music and control my smart home. Couldn't be happier!

Prescille Diamante
Retention Marketer, Precious Write
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Value packed and a MUST read for anyone in the eCom space looking to level up their retention game.

John Roman
CEO, BattlBox
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OBSESSED with this newsletter. I open up every single one.

Summer Martin
Sr. Brand Manager, Muse
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You’re one click away from the most value-packed newsletter in your inbox. Expert insights made simple, actionable tips for instant results, curated content that actually matters.

Chris Lang
Owner, Fresh Chile Co.
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Really enjoyed this newsletter and the podcast too. Keep up the awesome work!

Scott Wicken
Sr. Copywriter, Dr. Squatch

read the latest EEM drops

How to navigate iOS and privacy changes: email & SMS marketing in a new era (New EP inside) 🎧

Plus, free access to the 2025 Agency Drill Book Webinar

GOODLES’ Discount Email – Fun, Bold, But Could It Be Better?

Plus, the latest industry intel and hiring opps for retention marketers

The Secret to Higher AOV: Cross-Selling and Upselling with Email & SMS

Your playbook for increasing sales without increasing budget