Retention Rebuilt
for 2026
Fill-in exercises that help you audit your current retention setup, map customer journeys, identify gaps, and turn high-level ideas into clear, actionable plans.
Practical tools to plan core campaigns, build high-impact automations, prioritize initiatives, and create a retention engine built around revenue, not just sends.
There's a reason 80k+ eCom marketers read our newsletter
eCom Email Marketer isn't about us (Hi, we're Jimmy & Chase) It's about marketers who want to learn, stay ahead of the curve, and most importantly drive real revenue through their retention efforts.
Meet the guys behind the newsletter
Between the two of us, we’ve built brands, led agencies, and driven over $200M in revenue through email and SMS. Across thousands of campaigns, we’ve learned exactly what it takes to build a retention engine that produces real, repeatable revenue. We created this newsletter for ecommerce marketers who are hungry to sharpen their skills and stay at the top of their game.
What people are saying about EEM
“OBSESSED”
I open up every single one. OBSESSED with this newsletter.
"It's value packed"
Really enjoyed this newsletter and the podcast too. It's value packed. Keep up the awesome work!
“SO much content”
It’s almost not fair that Jimmy Kim & Chase Dimond are teaming up on so much content…We’ll all receive the benefit.
